Privacy Policy

Introduction

At Smart Lift Removals we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect personal information that we receive from customers, employees, and other stakeholders.

 

Information We Collect

We may collect the following types of personal information from our customers:

 

Name

Address

Email address

Phone number

Payment information

Moving preferences

Special needs or requests

We may also collect personal information from job applicants, employees, and contractors for employment and business-related purposes.

 

Use of Personal Information

We use personal information to provide moving services to our customers, to communicate with them about their move, and to process payments. We may also use personal information to:

 

Respond to customer inquiries and requests

Improve our products and services

Develop new products and services

Meet legal and regulatory requirements

Protect our rights and property

Data Protection and Security

We take reasonable and appropriate measures to protect personal information from unauthorized access, use, or disclosure. We maintain physical, technical, and administrative safeguards to protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

 

Sharing of Personal Information

We may share personal information with third-party service providers that we engage to help us provide moving services, such as subcontractors, agents, or service providers. We may also share personal information with law enforcement or other government agencies to comply with legal and regulatory requirements.

 

Customer Rights

Customers have the right to access, correct, and delete their personal information. Customers may also object to the processing of their personal information, and may request that we restrict or stop the processing of their personal information. To exercise these rights, please contact us at info@smartliftremovals.com.au

 

Cookies and Online Tracking

We may use cookies or other online tracking technologies on our website to improve the user experience and provide relevant content and advertisements. Customers may be able to control the use of cookies through their web browser settings.

 

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the revised Privacy Policy on our website, and the revised Privacy Policy will be effective immediately upon posting.

 

Contact Information

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at info@smartliftremovals.com.au